Outsource your medical billing to us for expert handling, accuracy, and efficiency. We streamline your billing processes, ensuring compliance and allowing you to focus on patient care.
Free Up Office Space
Outsourcing your billing means the biller no longer needs a dedicated space in your office. This frees up valuable workspace and allows you to keep billing records securely stored at an offsite location.
Minimize the Impact of Employee Turnover on Your Bottom Line
Outsourcing billing tasks eliminates the issue of high turnover within your billing department or another internal team. Unless your practice is large enough to justify a dedicated billing department, managing a team with diverse skills can be challenging. Billing requires meticulous attention to detail and specialized skills, which are often difficult to maintain with internal staff.
Convert Fixed Costs into Variable Expenses
Office space and staff salaries are fixed expenses that remain constant regardless of billing volume. Outsourcing allows these costs to become variable, as you pay a percentage of collections instead. This aligns the interests of the billing service with your practice, ensuring that they are incentivized to collect as much as possible.
Stay on Top of Your Accounts Receivable
Outsourcing gives you a clear view of your receivables. A reliable service will provide you with regular updates on the percentage of claims paid upon initial submission, as well as details on those that are 30, 60, or 90 days overdue. They can also identify which payers are crucial to your practice—a level of insight that in-house billing staff often cannot provide.
Reduce Incoming Phone Calls
Outsourcing your billing can significantly reduce the volume of phone calls your office staff needs to handle. With fewer calls related to billing and claims errors, your team can focus on other critical aspects of your business, as these issues are often resolved before they even reach your office.
Stay Informed About Market Trends
One of the key advantages of outsourcing is gaining access to industry-wide insights. An in-house biller might not be aware of what other practices in the same specialty are doing, but an outsourcing company stays informed about the latest trends and strategies employed by other billing companies.
Leverage Comprehensive Data Analytics
A professional billing service can help your practice identify both strengths and areas needing improvement by analyzing billing data. This service can pinpoint bottlenecks in documentation and provide guidance on avoiding coding errors that negatively impact reimbursements. Additionally, they can offer alternative coding strategies that lead to better reimbursement outcomes.
Access Key Contacts at Payer Offices
In-house billers often have limited contact with payers, but a billing service typically interacts with a range of payers and may develop strong relationships with them. These connections can expedite problem resolution and improve the efficiency of claims processing.
Be Ready for a Payer Audit
Outsourcing your billing ensures you have a knowledgeable advocate on your side during a payer audit. Billing services are well-versed in the audit process, understand the specific terminology, and have all necessary documentation readily available.
Outsourcing billing makes practical business sense for most medical practices. However, it’s crucial to partner with a capable billing service while maintaining oversight of the relationship within your practice.